Senior Specialist – Card Systems at CRDB Bank (August 2025)
Location: Tanzania Head Office
Department: ICT
Job Type: Permanent, Full-time
Application Deadline: 14th August 2025
Openings: 1
Job Overview
CRDB Bank is hiring a seasoned Senior Specialist – Card Systems to provide strategic leadership and hands-on technical expertise in managing its card technology infrastructure. This role ensures the effective performance, security, and scalability of card-related systems such as ATM/POS switch platforms, card production systems, and databases for debit, credit, and prepaid cards.
This opportunity is ideal for an ICT professional with a strong background in banking technology, digital payment infrastructure, and real-time transaction processing.
Key Responsibilities
1. Systems Administration and Oversight
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Administer, configure, and maintain ATM/POS switch systems and Card Management Systems (CMS).
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Ensure high availability, reliability, and security of all card-based transaction systems.
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Perform health checks, logs review, and real-time monitoring to detect and prevent system downtime.
2. Integration and Vendor Management
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Manage integrations between CRDB’s card platforms and domestic, regional, and international payment schemes (Visa, Mastercard, RuPay, CUP).
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Liaise with external vendors and card production partners to resolve second-level support issues.
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Supervise testing and certification of switches, ATMs, POS devices, and international scheme compliance.
3. Support and Enhancements
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Provide second-level support for all card systems and related e-transaction platforms.
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Collaborate with internal units including Alternative Banking Channels, e-Fraud, and Operations to maintain service continuity and security.
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Implement changes and enhancements based on business requirements and user feedback.
4. Strategic and Operational Leadership
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Monitor the performance of the entire card systems portfolio, including project progress and future roadmap.
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Participate in design and rollout of new card products and services in alignment with business goals.
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Ensure risk mitigation, compliance, and secure transaction processing across all platforms.
5. Reporting and Performance Monitoring
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Generate analytical reports to support business intelligence and channel performance reviews.
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Share insights and recommendations to improve user experience, system uptime, and fraud prevention.
Required Qualifications and Experience
Academic Qualifications
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A Bachelor’s degree in Computer Science, Information Technology, Electronics Engineering, or a related field.
Professional Experience
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At least 5 years of hands-on experience in Card Systems administration and support within a banking environment.
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Proven experience working with:
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ATM/POS Switch systems
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Card Management Systems (CMS)
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Database platforms (Oracle, SQL Server)
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Operating systems: Linux, Unix, and Windows environments
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Technical and Soft Skills
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In-depth understanding of electronic transaction workflows and card issuance processes.
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Familiarity with fraud monitoring tools, e-channels, and integration APIs.
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Excellent problem-solving skills and ability to troubleshoot high-priority system issues.
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Strong interpersonal and communication skills for collaboration across departments and with vendors.
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Leadership capabilities to manage a small team of Specialists and Administrators.
CRDB Bank’s Commitment
CRDB Bank promotes an inclusive, diverse, and ethical workplace and is committed to:
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Environmental, Social, and Governance (ESG) principles
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Sustainability in operations and technology
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Equal opportunity employment, especially for women and persons with disabilities
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Integrity and transparency in recruitment – no fees required at any stage of application
Application Process
Position: Senior Specialist – Card Systems
Deadline: 14th August 2025
Job Type: Full-time, Permanent
Application Mode: Online
This is a unique chance to join one of Tanzania’s leading financial institutions and be part of a forward-thinking ICT team shaping the future of digital banking services in East Africa.
