Human Resource Officer at Aga Khan Health Services | August 2025 Recruitment

Human Resource Officer at Aga Khan Health Services

Human Resource Officer at Aga Khan Health Services | August 2025 Recruitment

Position Title: Human Resource Officer
Organization: Aga Khan Health Services, Tanzania (AKHST)
Location: Tanzania
Position Type: Full-Time
Deadline: Saturday, 16th August 2025

About the Opportunity

Aga Khan Health Services (AKHST) is seeking a qualified and experienced Human Resource Officer to support its human capital functions in line with its high standards of service and excellence. The HR Officer will work closely with the HR Manager to ensure a healthy, productive, and compliant workplace that supports staff growth, engagement, and well-being.

This role is integral to maintaining smooth employee relations and effective HR operations in one of the region’s most respected health institutions.

Key Responsibilities

The successful candidate will:

  • Serve as the primary contact for employees and management regarding HR concerns, grievances, and workplace issues.

  • Offer guidance on labor laws, internal HR policies, and disciplinary procedures.

  • Conduct investigations into complaints or incidents and recommend appropriate action in line with company policy and national labor laws.

  • Promote employee engagement and wellness initiatives, including coordination of staff satisfaction surveys and improvement plans.

  • Prepare and maintain accurate HR records including disciplinary reports and employee relation cases.

  • Support implementation of Performance Management, including evaluations, probation monitoring, and PIP tracking.

  • Collaborate with administrative and finance departments to ensure accurate and timely payroll processing.

  • Assist in recruitment and onboarding of new staff (full-time, LOCUMs, visiting consultants, and volunteers).

  • Maintain and update employee files, job descriptions, and employment contracts.

  • Ensure compliance with all licensing and registration requirements for clinical staff.

  • Assist in internal and external HR audits (e.g., JCIA, SafeCare).

  • Provide regular HR reports for decision-making and participate in leadership engagement forums such as quarterly CEO forums.

  • Undertake additional responsibilities as assigned by the supervisor.

Minimum Qualifications & Experience

  • Education: Bachelor’s degree in Human Resource Management, Industrial Relations, or a related field.

  • Experience: At least 5 years in HR roles within reputable organizations.

  • Technical Skills:

    • Deep understanding of Tanzanian labor laws and HR best practices.

    • Proficiency in Microsoft Office and HRIS systems.

  • Soft Skills:

    • Excellent communication and conflict resolution skills.

    • Strong emotional intelligence, confidentiality, and integrity.

    • Ability to manage multiple priorities in a fast-paced environment.

    • Strong organizational and time management capabilities.

Why Join AKHST?

Aga Khan Health Services is a leader in health care provision in Tanzania and part of the larger Aga Khan Development Network. The organization is committed to sustainable operations, aiming for net-zero carbon emissions by 2030. Employees are expected to align with these goals in their day-to-day roles.

How to Apply

Interested and qualified candidates should submit the following documents electronically:

  • Application letter

  • Updated CV

  • Copies of academic certificates

Send your application to: hr@akhst.org
Subject Line: Human Resource Officer Application
Deadline: End of business day, Saturday 16th August 2025

Note: Only shortlisted candidates will be contacted.

Environmental Commitment

AKHS encourages applicants with experience or interest in environmental sustainability. As part of its strategic direction, the organization is advancing climate-conscious initiatives and expects staff to contribute meaningfully to its net-zero carbon goal.

Take this opportunity to be part of a forward-thinking, people-focused institution. Apply today and make a meaningful impact.

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